Returns

policy

reconditioned instrument returns

We offer a no hassle returns policy meaning you don't need to tell us why your returning your instrument. When you purchase one of our Reconditioned Instruments you have a 14-Day Approval period, this gives you the opportunity to return your instrument for a full refund. Once these 14 days have passed it will be referred to the Buy Back Scheme where we will offer to buy the instrument back for at least 70% of the original purchase value after a full assessment by the workshop for unrepairable damages. 

If you wish to return an Instrument order placed online a refund will be given minus the cost for us to collect the instrument.  

If you wish to return your instrument please contact: sales@playitagainuk.com quoting your Invoice Number or Order Number.

new instrument returns

We offer a no hassle returns policy meaning you don't need to tell us why your returning your instrument. When you purchase one of our New Instruments you have a 14-Day Approval period, this gives you the opportunity to return your instrument for a full refund

If you wish to return an Instrument order placed online a refund will be given minus the cost for us to collect the instrument.  

If you wish to return your instrument please contact: sales@playitagainuk.com quoting your Invoice Number or Order Number.

We Ship Orders Monday - Saturday on a Next Day Delivery Service