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The Workshop (Where it all started)
The Play It Again UK workshop is fundamental in what we aspire to achieve and is at the heart of our business. Our repairers have over 50 years combined experience in repairing and maintaining Brass and Woodwind musical instruments. We aim to deliver a service that is accessibly affordable.
Our standard turnaround time is one week for all types of repair, although a request can be made to have a quicker return date.
Our team have experience in all Brass and Woodwind Instruments. We are a fully NAMIR approved business so you know your Instrument is in safe hands.
We can complete any repair to any instruments from dent removal to a complete overhaul.
Everything you see In-Store and Online has been checked over by our workshop so you don’t need to worry about the instrument having a fault in the future. We have high expectations of our Instruments and every instrument goes through a rigorous inspection. The main thing we look out for is damage around joints and lacquer damage. Unfortunately, we cannot confirm that all our instruments will look like new and some may have cosmetic damage, so make sure you’re happy with the instruments condition before purchasing.
Once an online order has been made for the instrument we will give it a final check over and issue a signed checklist. We will then attach transit cork to any moving parts to ensure the instrument is safe. Our current chosen courier is DPD. All items are issued with tracking information. If a mobile number is attached to the order the driver will text you on the morning of delivery with a time slot. A parcel will not be left unattended.